Frequently Asked Questions
🎨 About the Art & Brand
Who is Trixie?
Trixie is my spirited little rescue dog (with three and a half legs!) who inspires the heart of my brand — joyful, resilient, and full of personality. 🐾
Who designs your pieces?
Every piece is designed and handcrafted by me, Florence — artist, maker, and proud dog mom to Trixie. Nothing is mass-produced, and I never use kits.
Is everything handmade?
Yes! Every piece is lovingly made by hand. My framed artworks are original designs, and all supporting products are handcrafted too.
What makes your work different from other paper crafters?
My style stands out — it’s joyful, whimsical, and full of color! Unlike traditional paper crafts that may lean more formal or muted, my pieces are designed to spark happiness and bring a playful, modern vibe to any space.
Where do you get your inspiration?
From joyful little moments — animals, food, nature, and the personalities of my dogs. I love turning those into whimsical creations. 🌈
How long does each piece take?
From concept to design, prototyping, and final creation, a piece can take anywhere from 15 to 30 hours depending on the complexity and size. Every element is shaped and placed by hand with care.
Can I see how the pieces are made?
Yes! Follow me on Instagram @trixies.creations.studio for behind-the-scenes reels and process videos. 🎥
🖌️ Custom Orders
Do you accept custom orders?
Yes! I welcome custom pieces and enjoy bringing your ideas to life. Please visit the Contact Page to submit your idea. 💌
How much do custom pieces cost?
Custom 9x9 framed pieces typically range from $50–$100 depending on design complexity. I’ll provide a quote once we finalize the idea.
Do you require a deposit?
Yes, I ask for a 50% deposit to begin. The remainder is due once the piece is completed and ready to ship or be picked up. 💳
What’s the process?
After you submit your request, I’ll confirm details and send a sketch if needed. Once you approve it, I begin crafting! ✂️
How long does it take?
Custom orders usually take 1–2 weeks depending on complexity and schedule. Rush orders may be available for an additional fee.
Can I request a specific color scheme or theme?
Absolutely! Whether you want a piece to match your home décor or reflect a personal story, I’ll work with your ideas to create something just for you.
Can I see a draft before you start?
Yes — for most custom orders, I provide a concept sketch or mock-up before starting. That way, you’ll have a chance to review and approve the direction.
Do you make pet portraits?
Yes! I love making pieces inspired by pets — especially dogs. Share a few photos and I’ll let you know what’s possible in a quilled or paper-crafted format.
📦 Orders & Shipping
Do you ship?
Yes! I ship within the U.S. All framed pieces are carefully packed for safe delivery. Local pickup in Hockessin, DE may also be available.
How are items packaged?
Framed pieces come ready to gift or hang, wrapped with care and whimsy. Small items like magnets are sealed in protective sleeves. 🎀
What payment methods do you accept?
I accept major credit cards, Venmo, Apple Pay, and cash at in-person events. 💵
Do you accept returns?
Due to the handmade nature of my work, I don’t accept returns — but if your item arrives damaged, I’ll absolutely make it right. 💖
Do you offer gift wrapping or custom messages?
I sure do! Let me know if your item is a gift and I’ll wrap it up beautifully and include a handwritten note if you’d like.
Can I buy something I saw at a craft show but don’t see online?
Yes — just message me! Not all one-of-a-kind pieces are listed in the online shop, but I can let you know what’s available or recreate something similar.